Accessibility Statement

Our Commitment to Accessibility

Lumos 1 LLC is committed to ensuring that our website and our venue are accessible to everyone, including people with disabilities. We believe every guest deserves a welcoming, enjoyable experience — online and in person.

Our Website

We strive to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely accepted standards for web accessibility. We are continually working to improve the accessibility and usability of our site as technology and best practices evolve.

Our Venue

Lumos is a physical entertainment center, and we are committed to providing an accessible environment for all guests. If you have specific accessibility questions about visiting us — parking, entrances, seating, or accommodations for a party or event — please reach out before your visit and we'll do everything we can to help.

We're Here to Help

If you experience any difficulty accessing any part of our website, or if you have suggestions on how we can improve, we want to hear from you. Please contact us:

📧 info@lumossocial.com
📞 281-747-7595
📍 Lumos 22296 Market Place Dr., New Caney, TX 77357

We welcome your feedback and will make every reasonable effort to address accessibility concerns promptly.
This statement was last updated September 2026.

Declaration of partial compliance with the standard due to third-party content

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to Roller Networks Pty Ltd and Toast Inc. The following pages are affected by this: lumossocial.com/dining, embersgrillatlumos.com, and all checkout popups. We therefore declare partial compliance with the standard for these pages.